Under the indirect supervision of the Quality Manager, this position will broadly support quality system initiatives activities related to the manufacture of electromechanical assemblies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary to meet the needs of the organization from time to time, as needed.

• Provide quality engineering leadership and direction and support to cross-functional teams (engineering, manufacturing, purchasing and sales)
• Address and resolve internal and external (customer & vendor) concerns
• Drive improvement in quality and customer satisfaction and internally through process improvement.
• Work with Customers and provide them with interactive Quality Engineering support, addressing concerns and programs such as complaints data analysis, corrective actions, customer and product specific reports, etc.
• Support Customer, ISO certification, and internal audits
• Provide leadership and direction to members (Document Controller, Quality Technicians and Inspectors) of the Quality Assurance team
• Provide data reports and trend analyses from data collection in support of quality engineering to address analysis and drive corrective and preventive action and process improvement
• Provide support to GMI’s quality system and ISO compliance.
• Perform design reviews and first article inspections of both components and manufactured assemblies.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires a Bachelor’s degree in Industrial or Quality Engineering, preferably with demonstrable directly applicable job experience.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Requires an Associate’s degree with demonstrable directly applicable job experience or Bachelor’s degree in Industrial or Quality Engineering preferred.
• Knowledge and experience in medical, computer, or electronic assemblies.  Experience in printed circuit boards, software and sheet metal is a plus.
• Experience in problem solving, analytical skills and root cause analysis including Six Sigma practices, with the ability to clearly communicate and share solutions with cross-functional teams, suppliers and customers. Must be able to form and lead both departmental and cross-functional teams.
• Familiarity and functional knowledge of an ISO9000-based quality system.  This knowledge and experience should include design, purchasing and supplier management, calibration, corrective action (both internal and supplier), non-conforming product, inspection, quality auditing, and software validation practices.
• Must be able to develop procedures and work instructions to define and support operational processes and quality system compliance.
• Knowledge of (computer literate in) various computer software, specifically in areas of quality engineering, Microsoft Office, databases, data collection and trend analyses. Strong knowledge of Microsoft Excel is required.
• Must be able to handle multiple tasks at once, be self-motivated, be able to work independently and adjust to changing priorities and must also be able to clearly communicate, written and verbally, to others, including Customers and Vendors, and provide comprehensive report summaries from collected data.
• Must be willing to travel domestically and internationally (including to PR China) for up to two weeks at a time.
• Familiarity and functional knowledge of ERP/MRP and/or PLM systems, 5S practices, and lean manufacturing practices.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.

While performing the duties and responsibilities of this position, the Associate is frequently required to stand and use hand(s) to operate tools and assemble parts. The Associate must possess mobility to be able to work in a standard office and manufacturing setting and ESD manufacturing work environment and be able to use standard office equipment, including a computer and quality/ manufacturing equipment such as inspection tools and test equipment. The Associate will occasionally talk and listen, climb or balance, reach above shoulders, bend at the knees or waist. H/she will frequently sit, walk, use hands to finger, handle or touch, stoop, kneel, and move from place to place. The Associate will occasionally lift and carry materials weighing up to 90 pounds. Specific vision requirements for this position include ability to read printed materials and a computer screen. H/she must be able to effectively communicate in person and over the telephone.  This position is factory based, in Mequon.