Inside Sales Representative

Department: Sales Reports To: Director of Business Development
Prepared By: Human Resources Status: Exempt, Salary

GMI is looking for the Inside Sales Representative (ISP) to be a dynamic fast learner and interested in supporting new sales efforts while rounding their knowledge in a very technical, high touch sales environment.

The ISR is a charismatic hands-on customer focused sales person with excellent people skills. Responsible for supporting sales functions in pursuit to opportunities with new customers and within existing accounts – coordinating with GMI’s Business Development Managers (BDM), the Executive Management team and internal Staff (Engineering, Service, Quality, Manufacturing, Operations, Purchasing) on new and existing OEM programs.

Responsible for supporting sales development activities related to selling GMI Solutions Engineering and Manufacturing services for target OEM customers within the defined region. Key focus is initial customer engagements and scheduling introductory meetings – for BDMs or for direct sales efforts. Technical knowledge of computing systems, electro-mechanical systems, medical devices or contract manufacturing is a plus. This a factory based position, with mild to moderate travel expected.


This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary to meet the needs of the organization from time to time.

Overview of major elements:

Reach out to prospective customers and contacts for initial introductions, meeting scheduling and follow up.   Develop B2B relationships with direct teams and different levels of decision makers at OEM companies.

  • Support meetings, agendas, goals and internal and external timelines.
  • At times travel to customer (with BDM) and partner sites across North America.
  • Cold and warm calling for new target customers and sales opportunities.

Support the BDM to bring Sales funnel opportunities to fruition.

  • Coordinate with BDM and Sales Engineers to develop proposals and quotations for new production opportunities – utilizing pre-defined pricing models, document templates and business marketing materials.
  • Participate in regular programs meetings and weekly project calls.

Actively engage with existing customers.

  • Occasionally support site visit activities.
  • Follow up with existing customer’s engineering, manufacturing, procurement, quality and service activities and maintain relationships with each discipline.

Working with the BDM, Coordinate with Partner Companies and Field Sales Organization on identification, qualification and pursuit of new customer opportunities.

  • Within existing accounts or with new target OEMs.
  • Support progression of new customer opportunities into the sales funnel.

Work with GMI Solutions Program Management to develop existing customers and uncover new opportunities.

  • Utilize internal systems and maintain records that provide for the proper evaluation, control and documentation of assigned activities; prepares a variety of written correspondence, reports, procedures, directives and other materials.
  • Update internal CRM database with current activities.
  • Maintain program status within supplied tools.
  • Working with the Director of Business Development to set quarterly and annual sales goals.
  • Performs miscellaneous job-related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires either graduation from a four-year college or university or a minimum of 3 years relative experience.

  • Maintain customer relationships
  • Must possess excellent written and verbal communications, telephone skills a must
  • Presentation abilities and interpersonal relationship development.
  • Ability to foster a cooperative work environment.
  • Skill in the use of computers, preferably in a PC, Windows-based operating environment.
  • Skill in organizing resources and establishing priorities.
  • Ability to develop and maintain record keeping systems and procedures.
  • Prepare clear, concise and informative reports, correspondence and other written materials.
  • Some knowledge of budgeting, cost estimating, and fiscal management principles and procedures.
  • Strong interpersonal and communication skills and the ability to work effectively in a cross functional structure.
  • Manage multiple tasks, often with competing deadlines.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City; strength to lift and carry materials weighing up to 30 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Work is normally performed in a typical interior/office work environment. This is a factory based position working out of the Mequon, WI facility.

Interested in this position?  Apply now.
Learn About our Culture!